Privacy Policy

1. Introduction

Tech Sync Analytica LLC ("we", "our", or "us") operates B2BLife (the "Platform"), a B2B marketing and networking platform. We are committed to protecting your personal data and respecting your privacy rights.

This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with:

• General Data Protection Regulation (GDPR) - EU
• Kişisel Verilerin Korunması Kanunu (KVKK) - Turkey
• California Consumer Privacy Act (CCPA) - USA

2. Data Controller

Tech Sync Analytica LLC
Based in New Mexico, United States
Email: b2blife@tynca.com
Platform: https://b2blife.com

3. Information We Collect

3.1 Information You Provide

• Account Information: Full name, email address, company name, password (encrypted)
• Profile Information: Business details, industry, location, contact information
• Payment Information: Billing details processed securely through Stripe (we do not store credit card details)
• Communications: Messages sent through our chat system, emails, support tickets
• Campaign Data: Email, SMS, WhatsApp campaign content and recipients

3.2 Automatically Collected Information

• Usage Data: Login times, pages visited, features used, interactions
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies: Session cookies, authentication tokens, preferences
• Analytics: Aggregated usage statistics for platform improvement

4. How We Use Your Data

We process your personal data for the following purposes:

• Service Delivery: To provide and maintain the B2BLife platform
• Account Management: User registration, authentication, and profile management
• Payment Processing: Subscription billing and payment management via Stripe
• Communication: Sending service updates, notifications, and support responses
• Platform Improvement: Analyzing usage patterns to enhance features
• Security: Preventing fraud, unauthorized access, and abuse
• Legal Compliance: Meeting legal obligations and enforcing our Terms of Service

5. Legal Basis for Processing (GDPR/KVKK)

• Consent: You explicitly consent when registering and accepting our terms
• Contract Performance: Processing necessary to provide our services
• Legitimate Interests: Platform security, fraud prevention, service improvement
• Legal Obligation: Compliance with applicable laws and regulations

6. Data Sharing and Third Parties

We do NOT sell your personal data. We share data only with:

• Stripe: Payment processing (PCI-DSS compliant)
• Email Providers: For transactional emails (SMTP)
• Cloud Infrastructure: Hetzner (server hosting in EU/Germany)
• Legal Authorities: When required by law or to protect our rights

International Transfers: Your data may be transferred to the United States where Tech Sync Analytica LLC is based. We ensure adequate safeguards through standard contractual clauses.

7. Your Rights (GDPR/KVKK)

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restriction: Limit how we process your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time
• Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise your rights, contact us at: b2blife@tynca.com

8. Data Retention

We retain your personal data for as long as necessary to:

• Provide our services (while your account is active)
• Comply with legal obligations (e.g., tax records: 7 years)
• Resolve disputes and enforce agreements

After account deletion, we retain minimal data (email, deletion date) for fraud prevention for 12 months, then permanently delete all information.

9. Data Security

We implement industry-standard security measures:

• SSL/TLS encryption for all data transmission
• Password hashing using bcrypt
• Secure database storage with access controls
• Regular security audits and updates
• Firewall protection and DDoS mitigation
• Employee access controls (least privilege principle)

10. Cookies Policy

We use the following cookies:

• Essential Cookies: Session authentication (b2blife_session)
• Functional Cookies: Language preferences, UI settings
• Security Cookies: CSRF protection tokens

We do NOT use tracking or advertising cookies. You can control cookies through your browser settings.

11. Children's Privacy

B2BLife is a business platform intended for users 18 years or older. We do not knowingly collect data from children under 18. If we discover such data, we will delete it immediately.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes via email or platform notification.

13. Contact Us

For privacy-related questions, requests, or complaints:

Tech Sync Analytica LLC
Email: b2blife@tynca.com
Platform: https://b2blife.com

EU/Turkey Data Protection Authorities:

• EU: European Data Protection Board
• Turkey: Kişisel Verileri Koruma Kurumu (KVKK)